An independent family funeral director in Bury St Edmunds Suffolk, we have learned that taking the time to listen is important.
We offer an extremely personal service with care, compassion, choice and attention to detail at every step. Because we are an independent company, we don’t have quotas to fill or targets to meet. Nothing is more important than giving you good, honest advice and all the time you need to make decisions about the funeral service you would like.
"the effort, empathy, respect, kindness & compassion shown by all your staff and yourself was outstanding. Upon my first visit to you
I left knowing I had made the right decision choosing Armstrongs.
Your men are a credit to your business and your business and yourself are a credit to the trade."
Noted and awarded for providing a truly caring and personal service. Our level of care is second to none.
A respectful, dignified funeral and a high level of service needn't cost the earth.
We know that no two people are the same, which is why every single funeral service is designed to meet individual,
specific requirements and not just a package A, B or C like some of the national chains.
As an Independent Funeral Service all of our attention is concentrated on satisfying the needs of the family.
We are not distracted or bound by corporate rules handed down from head office.
We are flexible and responsive to your needs.
Large concerns answer to shareholders. We answer to you.
In our locally owned firm there is no pressure from head office to increase profits.
We know our company will do well when we serve you well.
It’s not until you experience the attention to detail, the personal attention and the sheer dedication
and pride in their service that locally owned businesses provide that the difference becomes obvious.
There have been two recent documentaries exposing the practices in some branches of three
of the large national chains of Funeral Directors in the UK.
We would just like to assure you that Armstrongs is a truly Independent family business
and is in no way associated with any of the national chains.
We are Bury St Edmunds trusted independent funeral service and we are the only
funeral director in Bury recommended by The Good Funeral Guide the UK funeral industry’s leading consumer watchdog. This prestigious award is the prize possession of less than 2% of the UK’s funeral service providers.
Please take some time to look around our website, and please don’t hesitate to contact us if you have any questions.
We dont have branches all over suffolk, we have one branch that receives all of our attention.
We are proud to be a local family company. We live local, work local, shop and spend local,
putting money into the local economy not other branches or shareholders pockets.
We are a big part of the local community and we believe that makes a massive difference.